Mission on Corporate Social Responsibility

1. Commitment to get the highest world standard with certificate.
2. Constantly improve production and management system by challenging and change with high technology and new system.
3. Create customers satisfaction to accomplish leading of the market.
4. Create durability in operating and encourage to improve human resources capacity in order to be readied to new management system and ability to create innovation on HVAC products continuously.
5. Be a good organization of social with management in respect to environment be complied with the world standard and being a part of social and community quality of life improvement.
6. Initiate the company’s brand for recognizing of customers.
7. Create happy and proud organization.

                   In order to process upon above intention and idea, the Company has set a Corporate Social and Environment Responsibility Policy, to be applied with both the Company and subsidiaries to be used and followed as the Company’s Principle, which is:

Conserve Environment and Energy

Supporting activities are related to protecting environment and conserving energy resources such as water, fuel and paper efficiently.

• Promoting energy conservation and protection of the environment
• Meeting environmental and conservation standards and regulations.
• Developing and improving manufacturing process and waste management system in order to get rid of pollution that impact to the environment complying to match with ISO14000 standard.
• Promoting environmental awareness among employees at all levels to enhance their responsibility to protect environment both inside and outside of the plant.

Human Rights and Human Resources Practice

Insist to the Company’s traditional; respects and obeys on the human rights; fair and practice to all level of employees equally and support employees on being a part of making benefit to society both on direct and indirect way.

• Developing skills of employees at all levels; building knowledge management towards Knowledge Support Policy and developing human resources in order to increase their work quality as professional one.
• Encouraging employees to take part in community development.
• Welfare, safety and sanitation within the workplace of employees are set including of developing working systems and innovation.

Responsibility to Consumer

Improve products and services which safe to consumers and environment, quality is match or better than requirement of the consumer based upon fair condition and

• Emphasize on services standard, responsible on the Company ‘services, provide accurate information which must not be exaggerated.
• Keep customers’ information confidentially and must not get any advantage on it for the Company or related person benefit.
• Marketing and Investment Policy and promoting products and services that concern on social responsibility.

Corporate Governance

The company focuses on transparency and moral in its business operation including information disclosure, control of internal data usage, maintaining corporate governance and effective risk management.

• Good corporate governance
• Internal data usage policy
• Transparency
• Data Disclosure
• Risk Management

Community and Education

The Company emphasizes on stakeholder and community where it’s located. The Company intends to improve quality of life around the neighborhood by educating people, preserving environment and promote local traditional.

• Using business process to improve quality of life, booth up economic and strength of the neighbor community and society.
• Support on all activities and projects which necessary to the community and related to education projects for schools in the community.
• Together with the Company staffs/employees, employees’ family, local community and with overall society in order to improve all quality of life in the way that is value added to both business and development.

Implementation of Corporate Social Responsibility Policy

                   The company has studied characteristic and business context both internally and externally using generally accepted principles to create mission on corporate and social responsibility. The management has set up social responsibility policy for a guideline and has set up a team to manage, control and monitor to ensure of compliance to the Policies. Recently, the company are working as the Corporate and Social Responsibility Plan which base upon principle of the Action Plan as follow:

1. Conduct business with integrity and business ethics and transparency. Moreover, the company did sign off in participating in Thailand’s private sector collective action against corruption to create clear and transparency business standard which enhance supportive in the company’s industrial products from every segment in Thailand.
2. Concentrate on decreasing of adverse effect (if any) to community and environment to be less or at least equal to national standard level.
3. Concentrate on practices to upgrade to new innovation in order to improve efficiency and productivity of business such as saving energy, recycle, decrease raw material usage and etc. By which linkage to requirement of external stakeholders’ trough creating cooperation with staffs to improve the organization combining with corporate and social responsibility idea till quality management was set still. At this stage, the company has working on getting ISO14001 certified from overall departments’ cooperation.
4. Generate competitive advantage in the global market by still getting national quality standard, CSA and UL, certified to make international customers confidence.

Report preparation process

At present, the company is still in the initial stage of implementing the action plan. The responsible parties are in the process of scheduling. Action plan in accordance with the important issues that the working group has set which is in the process of monitoring and evaluating the work plan It uses the Global Reporting Initiative (GRI) principles and procedures as a model. in implementing the Corporate Social Responsibility Action Plan, the working group shall collect the results of the plan at least once a year to follow up and jointly consider if it is appropriate to change the plan or practice in order to achieve the goal as much as possible.

Due to the fact that the company is in manufacturing sector, some of the production processes may require use of lubricants and/or other chemicals. The company has set up preventive plans to reduce any effects on the environment and local community. The company stopped using CFC which is harmful to the environment even though it is a widely used chemical in air-conditioning industry. The company is thriving to improve its products and production processes to protect the environment and community from any harmful substances. Furthermore, the Company continues improving quality both production process and products to ensure that will not have negative effect to society and environment by following ISO 14001 criteria. The Company seeks foe raw material and components which must comply with international safety standard and could be reused in the processes. Moreover, the Company has target on effectively usage of energy to maximize benefit, create less waste, reuse materials and avoid supplying non-compostable raw materials or components.

Environmental Management

Step 1: Determine the organization's policies, strategies, and plans for greenhouse gas management.

CI Group Public Company Limited has a policy to drive the business along with environmental conservation for the sustainability of the organization and the nation that will be affected by global climate change and global warming with the goal of reducing more than 30% of greenhouse gas emissions within 10 years by promoting energy conservation projects, pushing for renewable energy and reduce greenhouse gas emissions in the production process. The company has set a direction of continuous investment in the period of 10 years (2021-2030) including registration of Carbon Footprint for Organization with Thailand Greenhouse Gas Management Organization (Public Organization) to show information and manage to reduce greenhouse gas emissions effectively.

Greenhouse Gas Emission Reduction Program

Step 2 Identify organization scope

CI Group Public Company Limited will begin the preparation of greenhouse gas emissions reports in the base year 2021. (Between November 2020 - October 2021) In the first year it will be operated with Headquarters, Factory 1, Factory 2 and Factory 3, and by the next year it will be reported to cover all companies in the group under the authority of the operation control of C.I. Group Public Company Limited.

In order to implement the policy in accordance with the principles towards sustainability with society and the environment, the Company has set up a preliminary action plan in which various departments in the organization have prepared an action plan based on key issues. that have been selected as follows:

Health and safety: responsible by Safety Section

• The company has comprehensive safety measures.
• Safety training sessions are conducted regularly.
• During the epidemic of COVID-19, safety section takes full action in determining measures, inspecting and verifying measures to be consistent with the epidemic situation to ensure that employees and the surrounding community are safe.

Waste management and excess materials: responsible by Production Section

• The company has effective water treatment system to adequately treat waste water before releasing water into public drainage.
• Develop production process to reduce waste and excess materials.
• Re-use of excess materials in production process

Environmentally friendly products and services: responsible by Engineering Section

• Joining CFC elimination project to discontinue the use of Chlorofluorocarbons (CFC) in air-conditioning manufacturing process.
• The Company’s products do not require use of CFC.
• The company's products must be designed to be compatible with the use of new refrigerants that have the least impact on the environment.
• The Company’s repair and maintenance service reduces the need for replacements and therefore reduce effects to environment.

Corporate Governance and Integrity measures: responsible by Internal Audit and Corporate Secretary Section

The company focuses on transparency and moral in its business operation including information disclosure, control of internal data usage, maintaining corporate governance and effective risk management.

• Good corporate governance
• Internal data usage policy
• Transparency
• Data Disclosure
• Risk Management

Community and education: responsible by Management Section

The company supports various activities and projects on community and educations for local schools. Furthermore, the company extends its support for victims of natural disasters.

• Offer scholarships to students at various educational institutions and local communities such as Bangkoowad School, Eur Ar Torn village, Bangkoowad Municipality.
• Provide trainings to polytechnic students such as Lamthong Polytechnic School and Pathumthani Polytechnic School.
• Help victims from disaster and mitigation.

Legal disputes

The company and its subsidiaries have never had any legal disputes on environmental / social aspects. The company has never been accused or been investigated of such issues.

We care for local community and environment for better lives of our children. CIG received a certificate from Council of Industry for our effort in protecting our environment by stop using CFC (Chlorofluorocarbon) which is commonly used in air-conditioning industry. Such chemical is harmful to the environment. In 2000, we built a water treatment system as well as re-using water in our production line. These mark the start of Green Factory Initiative.

Adverse effects to society and environment

                The company’s operations from the past until end of 2020, there is no evidence of adverse effects to society and environment according to 8 principles of CSR.

CSR Activities for society and environment

            In 2021, the company engaged in various activities such as environment and energy conservation project, production process without harmful chemical, cost reduction, material reduction and maintaining good relationship with local communities.

Health and safety

The company aims to control monitor and prevent regarding safety healthcare and work environment risk of all staffs by which must not bleach the law and regulation and allied with international standard and Quality Safety Healthcare and Environment Policy in order to decrease accident to be zero and decrease hurt or injured from work in every sites as we understand that all of human resources, business partners and contractors of the company have their rights in working under safe environment for their good quality of life at work.

The company intend to put subconscious in safety and healthcare to all staffs in every levels through policy management and control and real practices such as training and create upon understanding by using activities and motivation to persuade to grow up responsibility on safety throughout the organization.

• The company has set rules and regulations in safety properly by providing necessary personal protective equipment: PPE to employees for their work.

The company has always set safety training for all employees.

In 2021, the company conducted internal and external safety training such as Enhancing Safety Awareness, Chemicals Safety and Emergency Response, Fire Extinguish Foundation, Safety for Supervisor, Safety for Management and etc.

STATISTIC OF SERIOUS ACCIDENT AT WORK OF 3 FACTORIES FOR 2019-2021

However, as the company has been affected by the COVID-19 epidemic, it has caused higher employee turnover. The company had to rush to hire employees to meet the production needs. In addition, the company's production process requires expertise, and some machines has been used for a long time which cause more accidents. The company, therefore, the corrective methods are as follows:

• Take action to prevent accidents and product quality problems due to new machine inspection and machine maintenance check by improving the process of machine acceptance to be inspected by a working group consisting of employees, supervisors, quality officers and professional safety officers. This is to allow thorough consideration before approving the use of the machine.
• Determine skill matrix required for specific machines. The employees who use the machines need to undergo training and exams to make sure employees are able to work with machines correctly. They must wear appropriate equipment for work and operate with safety
• Improve security check procedure. by adding security offers from those who have experience working in machinery in the same way but working in different departments. This approach gives security improvements a broader perspective. and can see more security risks

Waste management and excess materials

• The company has effective water treatment system to adequately treat waste water before releasing water into public drainage.

• In 2021, the Company focuses on optimizing usage of raw materials and materials, resulting in reduced production costs of 1,470,000 baht

Energy management

• The company promotes energy conservation and initiated energy saving project. There were 1 project with electricity cost reduction of 320,000 Baht per year.

Employee benefits

• The company offers trainings to employees of all levels to increase potentials and reduce risk of skill shortage.

Employee Development Programs

Hours per person per year

      Baht per person per year

In 2021, the Company introduced many training courses such as standard procedures courses used in production, knowledge of refrigeration system, control points and check points in drawing, knowledge of welders, use of measuring tools, coil calculation program, quality consciousness building, basic knowledge of budgeting, Power BI, Intermediate MS Excel, Managers and Supervisors with HR, Growing Business Outcomes, 10X with OKRs and etc.

• Annual health check-up

• Scholarships for employee’s children

Responsibility to Community and Education Support

                The company has been supporting activities and projects that support communities and education project for schools in neighborhood such as:

• Donate air purifiers to Bangkoowad subdistrict health promoting Hospital to be used for the dental lab and outpatient examination rooms.

• Donated partitions to the Department of Labor Protection and Welfare, Pathum Thani to be used for a room serving visitors.

• Provided scholarships to children in educational institutions in nearby communities such as Bang Khu Wat School and gave the opportunity for junior high school students to visit the business and study work, etc.